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Privacy Policy


The Taxi Charity for Military Veterans (TCMV) is committed to protecting and respecting your privacy. The TCMV promises to safely process and store your personal data.

This document explains in detail the type of personal data we may collect about you when you interact with us and also how we store and handle the data, and keep it safe. We strive to ensure that our paperwork and forms are clear about how we will use the data we collect.

This privacy policy explains how the TCMV processes your personal information (data). In this notice, “processes” means collects, stores, shares, and otherwise uses for lawful purposes. "We" and "our" means the TCMV and it covers all the instances where we might process personal information of supporters, beneficiaries and other relevant parties of the TCMV. 

The TCMV is the Data Controller. 


This notice was last updated in August 2019 to reflect the new data protection legislation called the General Data Protection Regulation (GDPR).


GDPR refers to a number of key definitions which can be viewed here:

The TCMV may change this notice from time to time and any such changes will be published on our website. Notwithstanding any change to this notice, we will continue to process your personal data in accordance with your rights and our obligations in law. 



This Privacy Policy applies to information we, the TCMV, collect about individuals who interact with our organisation. It explains what personal information we collect and how we use it.

If you have any comments or questions about this notice, feel free to contact us at

1) Personal Data that we process

The following table explains the types of data we collect and the legal basis, under current data protection legislation, on which this data is processed.

Organisations are permitted to process data if they have a legal basis for doing so.

2) How we use your data

We will only use your data in a manner that is appropriate considering the basis on which that data was collected, as set out in the table above.

For example, we may use your personal information to:

  • Reply to enquiries you send to us

  • Handle donations or other transactions that you initiate

  • Where you have specifically agreed to this, send you marketing communications by email relating to our work which we think may be of interest to you.

3) When we share your data

We will only pass your data to third parties in the following circumstances:

  • You have provided your explicit consent for us to pass data to a named third party

  • We are using a third party purely for the purposes of processing data on our behalf and we have in place a data processing agreement with that third party that fulfils our legal obligations in relation to the use of third party data processors, or we are required by law to share your data

  • We may also share your data with law enforcement agencies, regulators, courts, public authorities or emergency services when required to do so


In addition, we will only pass data to third parties outside of the EU where appropriate safeguards are in place as defined by Article 46 of the General Data Protection Regulation.

4) How long we keep your data

We take the principles of data minimisation and removal seriously and have internal policies in place to ensure that we only ever ask for the minimum amount of data for the associated purpose and delete that data promptly once it is no longer required.

Where data is collected on the basis of consent, we will seek renewal of consent at least every three years.

5) Rights you have over your data

Under GDPR you have a right to know what personal information we hold about you. You have a range of rights over your data, which include the following:


  • Where data processing is based on consent, you may revoke this consent at any time and we will make it as easy as possible for you to do this (for example by putting “unsubscribe” links at the bottom of all our marketing emails)

  • You have the right to ask for rectification and/ or deletion of your information

  • You have the right of access to your information

  • You have the right to lodge a complaint with the Information Commissioner if you feel your rights have been infringed


Please note that relying on some of these rights, such as the right of deleting your data, will make it impossible for us to continue to deliver some services to you. However, where possible we will always try to allow the maximum access to your rights while continuing to deliver as many services to you as possible.

If you wish to access any information we hold on you or access the rights listed above, or any other legal rights you have over your data under current legislation, please get in touch with us. You can request a Subject Access Request Form and after completing it, return it by post or email. 

Once we confirm your identity, we will endeavour to respond to your enquiry within 30 days to uphold your "Right to Access".

Should you wish to withdraw consent to the TCMV processing your personal data please request a Data Subject Withdrawal of Consent Form from us.

6) Cookies and usage tracking

A cookie is a small file of letters and numbers that is downloaded on to your computer when you visit a website.


Cookies are used by many websites and can do a number of things, eg remembering your preferences, and counting the number of people looking at this website.


Our website is built using a platform called Wix. You can view information about the specific cookies placed on Wix sites here:

Where cookies are used to collect personal data, we list these purposes in Section 1 above, along with other personal data that we collect. However, we also use some cookies that do not collect personal information that do help us to collect anonymous information about how people use our website. We use Google Analytics for this purpose. Google Analytics generates statistical and other information about website usage by means of cookies, which are stored on users’ computers. The information collected by Google Analytics about usage of our website is not personally identifiable. The data is collected anonymously, stored by Google and used by us to create reports about website usage. Google’s privacy policy is available at:

7) How to contact us

You can contact our Data Controller as follows:

By email to:

By post to:

The Data Controller
The Taxi Charity for Military Veterans 
88 Grasvenor Avenue 

A full summary of your legal rights over your data can be found on the data protection regulator, The Information Commissioner’s Office (ICO) website:


8) Modifications

We may modify this Privacy Policy from time to time and will publish the most current version on our website. If a modification meaningfully reduces your rights, we will notify people whose personal data we hold and who are affected.

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